Semak Machinery Trade and Industry Inc., representing more than 30 leading brands from 13 countries, mainly EU countries, successfully in Turkey. Since 1970, Semak has been the authorized and sole distributor of Italian Oleo-Mac since 1997, Canadian Oregon since 1997, and Swiss Felco brands since 1998. The company excels in European sales rankings of the brands it represents. Serving its customers with around 800 Authorized Dealers from 8 regions across Turkey, Semak caters to a wide market with a product range of more than 2000 main items. Catering to almost all needs of consumers in amateur, hobby, semi-professional, and professional categories such as forestry, agriculture, petrol lawn mowers, garden machinery, lawn mowers, and equipment, Semak provides post-sales services through more than 300 Authorized Service Points that extend to the top points in Turkey. Having one of the largest accessory and spare parts stock worldwide for its products, Semak offers a unique variety in providing accessories and spare parts for the products of the brands it represents as well as other brand products within the same groups. Its advanced technological infrastructure has enabled Semak to move from proximity-based communication to digital communication with its dealers since 2010 through the SAP system. By enabling direct access to the system via the Dealer Portal (b2b), Semak ensures that dealers can access current stock information at any time and also creates a platform for delivering special announcements and updates to its dealers. The SAP Business Objects online reporting system has made all processes dynamic, enabling real-time reporting of the current situation and facilitating immediate actions. With its existing technological infrastructure built on customer satisfaction, Semak ensures maximum dealer satisfaction, high-quality and fast communication, lean-sharing of information, and further strengthens its already existing reliability.
